Retail Sales Associate

Turn Customer Conversations Into Great Retail Experiences

We’re looking for a Retail Sales Associate to support customers, explain products and services, and help create a professional and welcoming retail experience.

You’ll spend your day speaking with customers, understanding what they’re looking for, providing useful information, and supporting the wider retail team with day-to-day sales activity.

Day to Day
Welcome customers and provide friendly, professional assistance
Understand customer needs and recommend suitable products or services
Answer questions and explain product features, options, and processes
Support customers throughout the purchasing process
Maintain accurate customer and sales information
Assist with product displays and keep customer areas organized
Process routine sales transactions and customer requests
Follow up on customer inquiries when required
Support promotional activities and retail campaigns
Work with team members to maintain an organized customer experience
Help monitor stock levels and communicate product requirements
Handle customer concerns professionally and escalate issues when necessary





What’s Important You’ll need strong communication skills, a friendly and professional approach, attention to detail, and confidence speaking with different types of customers. You should be comfortable learning about products and services and working toward providing a positive customer experience.

Previous experience in retail, sales, customer service, hospitality, cashiering, or another customer-facing role is useful, although training on our products, systems, and processes will be provided.

We’re looking for someone who is reliable, comfortable working with customers, able to manage multiple requests, and willing to take ownership of their responsibilities.

Working Week

Monday to Friday

8:30am–5:00pm

Full-time, permanent

In office in Vancouver, BC

Please apply with your current resume to be considered for the Retail Sales Associate position.

We are an equal chance employer and consider qualified applicants in accordance with applicable federal, provincial, and local laws.

Pay: $20.76-$24.55 per hour

Perks
Company events
Life insurance
On-site parking
Paid time off

Work Location: In person

📌 Retail Sales Associate Vancouver
🏢 Oakfield Media Group
📍 Vancouver