27 Sep
|
Objection Proof AI
|
Winnipeg
27 Sep
Objection Proof AI
Winnipeg
Customer Success Manager | Objection Proof AI | Remote (USA/Canada)About the RoleObjection Proof AI, a rapid-growing company in AI-powered sales automation, is seeking a Customer Success Manager to be the human face of its platform. You’ll lead client onboarding, manage relationships, and ensure customers become confident power users of our intelligent voice AI solutions.You will guide clients from onboarding through ongoing support, troubleshoot common issues, and act as a trusted advisor. This role requires strong communication skills, technical curiosity, and a service-first mindset.Key ResponsibilitiesLead onboarding calls to ensure clients are confident from day oneOwn post-launch client relationships, driving adoption and retentionMonitor and resolve support tickets with clear documentationTroubleshoot client-facing issues (field mapping, trigger logic, sync problems)Escalate complex technical issues to the Integrations teamBuild client-facing documentation, tutorials,
and FAQsChannel client feedback to product teams for continuous improvementCandidate RequirementsExcellent written and verbal English communication skillsAbility to explain technical concepts to non-technical usersComfort navigating unfamiliar CRMs and software toolsDemonstrated use of AI tools in professional settingsStrong problem-solving instincts and attention to detailService-first attitude with a focus on client successPreferredPrior customer success, account management, or support experience in SaaS/techKnowledge of CRMs (GoHighLevel, HubSpot, Salesforce, Podio)Familiarity with automation platforms or AI/voice productsBackground in sales technology, lead management, or marketing automationCompensation and BenefitsSalary/Pay: $50,000–$65,000 per year (based on experience)Paid time offFully remote (USA/Canada only, MST hours required)Professional development support (curated reading list, weekly training)Growth opportunities as the company scalesLocationRemote role, USA/Canada only (must work Mountain Time hours).#J-18808-Ljbffr
📌 Customer Success Manager | Objection Proof Ai | Remote - $50,000 - $65,000 A Year - Remote (Winnipeg)
🏢 Objection Proof AI
📍 Winnipeg