Step into a pivotal management position at Sandman Hotel Group as a Guest Service Manager. Cultivate exceptional guest experiences while leading a dedicated team in a supportive workplace. This role emphasizes the importance of guest satisfaction and adherence to hotel standards, collaborating effectively with departments such as Front Office and Reservations.

You'll guide your team in providing personalized service and maintaining operational excellence while also taking an active role in employee motivation and development initiatives. Managing emergency situations with poise is also key in this position. Key Responsibilities:

- Oversee guest check-in and check-out processes
- Respond to guest inquiries and arrange transportation




- Manage cash and payment operations efficiently
- Complete regular reports and room status updates
- Maintain a tidy and welcoming front desk area Requirements:
- Experience in hotel management is a must
- Skilled in Microsoft Office and other software
- Solid communication and organizational skills
- Demonstrated ability in supervision and decision-making
- Capability to manage conflict and emergencies effectively Drive accountability and exceptional service as you lead the guest service team with Sandman Hotel Group.

📌 Dynamic Guest Service Manager Role (Saskatoon)
🏢 Northland Properties
📍 Saskatoon