Elevate customer experiences at Trail Appliances as a Sales Support Agent. Ensure timely support and collaboration for seamless order management and delivery. As a Sales Support Agent at Trail Appliances, you will ensure every customer receives outstanding service from the moment of sale until delivery. Your effective communication with customers and coordination with internal departments will set the standard for service excellence.
Trail
Appliances, an industry leader in Western Canada, values integrity, improvement, and dedication in its team members. Key Responsibilities:
- Address customer inquiries through phone, email, and text
- Make outbound calls to arrange payments and updates
- Provide support for sales teams regarding orders
- Facilitate communication with internal departments
- Keep meticulous records of shipment and order updates Requirements:
- Minimum of 2 years in customer service
- Familiarity with Microsoft Office programs
- Solid verbal and written English skills
- Experience in a call centre setting is a plus
- Detail-oriented with excellent problem-solving abilities Contribute to Trail Appliances’ commitment to exceptional service and customer satisfaction as a valued Sales Support Agent.
📌 Dynamic Sales Support Agent Role (Delta)
🏢 RiseMe
📍 Delta