Job Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing patient interactions, and ensuring the smooth operation of the medical office. This role requires excellent communication skills, familiarity with electronic medical records, and experience in a medical setting.

The Medical Office

Assistant will play a vital role in maintaining efficient office workflows and delivering outstanding patient care.

Duties
Greet patients and visitors professionally at the front desk, creating a welcoming workplace
Schedule appointments and manage patient flow using electronic medical records systems (Healthquest preferred)
Verify patient insurance information and update records accordingly
Answer multi-line phone systems promptly and assist with patient inquiries
Prepare and manage patient charts, ensuring accuracy and confidentiality
Collect payments, process billing, and handle administrative tasks related to patient accounts
Assist with data entry,



filing, and other administrative responsibilities to support office operations
Coordinate with medical or dental staff to ensure timely delivery of services
Maintain cleanliness and organization of the front desk area

Experience
Prior experience working in a Medical Office setting preferred
Proficiency with Electronic Medical Records (EMR) systems such as Healthquest is highly desirable
Strong knowledge of medical terminology and office procedures
Experience managing multi-line phone systems and handling administrative tasks in a rapid-paced setting
Previous office experience in a healthcare setting is advantageous but not mandatory for highly motivated candidates willing to learn
Excellent communication skills, attention to detail, and ability to multitask effectively are essential for success in this role

Pay: $17.50-$20.00 per hour

Benefits
In office parking

Work Location: In person

📌 Medical Office Assistant Edmonton (Canada)
🏢 Parsons Park Medical Clinic
📍 Canada