27 Sep
|
Cognizant
|
Canada
Cognizant seeks an Onsite Support Engineer in Toronto, ON, to provide comprehensive technical support for devices and applications. Empower users with exceptional service and support. In the role of Field Support Engineer, your primary focus will be on helping users with desktops, laptops, and Microsoft 365 applications.
You will troubleshoot various technical issues and manage service requests, ensuring effective communication throughout. This position involves both remote assistance and hands-on support. Key Responsibilities:
Offer onsite and remote support for user devices
Troubleshoot operating system and connectivity problems
Assist with workstation setups and office relocations
Coordinate hardware repairs and warranty claims
Execute device imaging and provisioning tasks Requirements:
Proficient in Microsoft 365 and endpoint management
Experience with troubleshooting and support processes
Robust organizational skills for ticket management
Onsite support skills for technical issues
Legally eligible to work in Canada Join Cognizant and utilize your skills to drive IT support success within the ever-evolving digital landscape.
📌 Onsite Support Engineer In Toronto (Canada)
🏢 Cognizant
📍 Canada