Join Scotiabank as a Customer Care Advisor in Ottawa, balancing your office and remote work for ultimate flexibility. Drive customer satisfaction through first-class service.The Scotiabank Customer Contact Centre seeks a proactive advisor who is passionate about service excellence. In this role, you will assist customers with banking inquiries, providing detailed support and guidance. This position combines a commitment to customer service with opportunities for career development in an award-winning culture.Key Responsibilities:Engage with customers via inbound phone callsIdentify specific banking needs and offer tailored adviceAssist clients by solving complaints and navigation issuesUse diverse resources to enhance customer supportMultitask proficiently across several internal platformsRequirements:Strong passion for customer serviceHigh school diploma or equivalent requiredExperience managing multiple inquiries effectivelyNatural ability to connect with customers by phoneA self-motivated approach to service improvementContribute to Scotiabank's legacy by enhancing customer experiences in a supportive, inclusive team.

📌 Customer Care Advisor, Bilingual (French/English) (Client Experience Center) Ottawa - August 2026 1
🏢 Scotiabank
📍 Varennes