27 Sep
|
TD Bank
|
Ottawa
Become a part of TD’s energetic Contact Centre as a Customer Representative in Ottawa, Ontario. This role emphasizes exceptional customer service and timely resolution of inquiries. In this essential position, you'll work at TD’s Contact Centre from 7 am to 12 am EST, serving a diverse customer base.
Your passion for helping individuals will shine as you navigate customer inquiries with empathy, while achieving performance objectives. This role encourages continuous learning and career growth. Key Responsibilities:
Provide effective and friendly support to customers
Resolve inquiries and recommend TD services
Consistently meet quality and compliance targets
Participate in ongoing training sessions
Work independently while collaborating in a team Requirements:
High School Diploma or equivalent
Unilingual English; Bilingualism is an asset
Strong communication and listening abilities
Capability to manage multiple tasks
Proficiency with digital technology and systems Contribute to TD’s mission of helping customers while enhancing your own career development in Ottawa.
📌 Ottawa Contact Centre Position At Td
🏢 TD Bank
📍 Ottawa