Massage Addict Richmond Hill – Bayview & Major Mackenzie is looking for a reliable, friendly, and organized Lead GSA to join our team!

Pay: $18–$21/hour, based on experience

Location: Richmond Hill

Part-time / Full time opportunities available

As our Lead GSA, you will play an significant role in leading the front desk team and ensuring the clinic runs smoothly. We’re looking for someone who is confident, professional, organized, and enjoys working with both clients and a team.

Responsibilities include:
Lead and support the front desk/GSA team
Ensure excellent customer service and a welcoming client experience
Handle bookings, cancellations, payments, memberships, and client inquiries
Support therapists and clinic operations
Help train and guide new GSAs
Ensure front desk procedures and daily tasks are completed properly
Assist with membership sales and clinic goals
Help maintain a clean, organized, and skilled front desk
Take initiative and help resolve day-to-day issues

We’re looking for someone who:




Has previous customer service or front desk experience
Has leadership experience or is ready to take on a leadership role
Is dependable, professional, and organized
Is comfortable working in a fast-paced environment
Has excellent communication and people skills
Can confidently take initiative and lead by example
Experience in a wellness, healthcare, or clinic environment is an asset
Ideally experience with direct billing

If you’re a people-person who enjoys leading a team and creating an excellent client experience, we’d love to hear from you! Please send your resume and a brief introduction to apply.

Pay: $18.00-$21.00 per hour

Expected hours: 18.0 – 30.0 per week

Benefits
Flexible schedule
On-site parking

Application question(s):
1. Willing to work morning, evenings or weekends as needed

Work Location: In person

📌 Lead Front Desk Administrator/ Lead Gsa Richmond Hill (Canada)
🏢 MASSAGE ADDICT
📍 Canada