Requirements
2 years previous experience in an IT Support, Service Desk or Desktop Support role
Strong troubleshooting skills across hardware and software
Experience using ticketing systems such as ServiceNow
Knowledge of Windows environments
Solid Microsoft Office support experience
Excellent customer service and communication skills
Microsoft 365 Administration
Linux exposure
Microsoft, Cisco or related certifications
Responsibilities
Provide first-class technical support to users across our business
Troubleshoot hardware and software issues
Maintain systems and devices
Ensure our IT services run smoothly
Deliver service desk support
Carry out system administration tasks
Provide user training
Create and maintain documentation
Perform proactive maintenance activities
Technologies
Cisco
Hardware
Support
Linux
Microsoft 365
ServiceNow
Windows
Office 365
More
We are a well-established international engineering and manufacturing business based in Southampton. We are recruiting for an IT Support Engineer to join our collaborative IT team in a hands-on role, supporting a modern technical setting and gaining exposure to a wide range of technologies. This is a permanent, full time position with a salary of up to £35,000, along with training and career development opportunities.
📌 It Support Engineer Halifax Regional Municipality
🏢 Enterprise Recruitment
📍 Halifax Regional Municipality
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