Gain valuable insight into health informatics by providing support during the Epic system rollout. This student role focuses on direct assistance and user training to ensure a successful transition. Students must be currently enrolled in health-related programs such as Health Sciences or Nursing.

You'll assist users at the elbow, ensuring they can effectively navigate Epic's functionalities. While prior experience is preferred, a background in volunteerism or customer service equips you to excel in this role. Key Responsibilities:
Assist staff with in-person Epic navigation support
Document user queries and escalate as necessary
Promote the use of job aids and other training materials
Facilitate communication of concerns to project teams
Support go-live operations and site readiness Requirements:
Enrollment in a post-secondary health program
Prior customer service or volunteer experience
Basic computer skills and a readiness to learn
Understanding of privacy regulations in health care
Familiarity with clinical workflows is beneficial Embark on a journey in health informatics while facilitating essential support for staff adapting to Epic.

📌 Health Informatics Student Epic Support Ottawa
🏢 The Royal
📍 Ottawa