Enchant the World With Chocolate – One Guest at a Time. At Lindt, we don’t just sell chocolate, we create magical moments. We’re looking for a passionate and energetic Keyholder to join our team and help deliver an exceptional retail experience.

If you’re a robust leader with a love for chocolate and customer service, we’d love to meet you! The role’s purpose: The Keyholder role is essential in supporting the store team. This role is responsible for providing excellent customer service, driving sales, and assisting with various store duties.

As a Keyholder, you will help us achieve our mission to Enchant the World With Chocolate. What You’ll Do: Leadership and Teamwork:
– Assist with manager on duty responsibilities, holding a key and opening and closing the store.
– Support team members to achieve daily sales targets and deliver exceptional customer experiences.
– Participate in training and onboarding current team members.




– Assist with visual merchandising and execution of in-store activations.

Customer Service
– Welcome customers to the store, answer questions, and provide personalized assistance on product features.
– Handle returns and resolves customer concerns in a skilled and timely manner.
– Act as a brand ambassador by sharing Lindt’s values and product excellence.
– Support efforts to drive B2B sales by promoting corporate gifting options.

Inventory
– Ensure compliance with visual merchandising standards and inventory control procedures.
– Support inventory duties, including stock replenishment and receiving.
– Assist with coordinating corporate gifting orders.

Cash Handling: Assist with cash handling duties.

📌 Key Holder Banff
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📍 Banff