Enhance customer experiences as a Service Appointment Coordinator at Jim Pattison Toyota in Downtown. This full time role focuses on optimizing service appointment scheduling and customer relations. As a key member of the Service Department, you will manage the flow of appointments, ensuring accurate and timely communications with customers.

Your role includes greeting customers, aligning service appointments with technician schedules, and following up with timely updates. This is more than just scheduling; it’s about fostering an outstanding service atmosphere. Key Responsibilities:
Schedule and confirm appointments through various communication methods
Gather vehicle information and welcome customers warmly




Coordinate with Service Advisors regarding scheduling needs
Update customers on their service status and reminders
Maintain customer and vehicle records efficiently Requirements:
Customer service or administrative experience preferred
Familiarity with dealership systems is a plus
Solid communication and multitasking skills required
Detail-oriented with significant accuracy in data entry
Must possess a valid BC Driver’s License Bring your organizational skills and customer care commitment to our service team at Jim Pattison Toyota.

📌 Full Time Service Appointment Coordinator Role Vancouver
🏢 The Jim Pattison Auto Group
📍 Vancouver