27 Sep
|
Sheraton Hotels u0026 Resorts
|
Toronto
27 Sep
Sheraton Hotels u0026 Resorts
Toronto
Lead the Front Office at Sheraton Centre Toronto Hotel as the Front Office Manager. Ensure exceptional guest experiences through effective team management and service excellence. In this management role, you will oversee daily front desk operations, supervise staff, and liaise with guests to resolve issues. Your focus will be on achieving both guest satisfaction and departmental financial goals, driving continuous improvement in service quality. Key Responsibilities:
Direct daily operations to meet guest expectations
Manage team staffing levels for optimal service
Resolve guest complaints and ensure satisfaction
Foster effective communication within the front office
Drive continuous service improvements and goal achievement Requirements:
High school diploma or equivalent; 2 years experience
Or, 2-year degree in Hospitality or similar
Ability to lead and motivate a team
Solid communication and negotiation skills
Experience related to financial performance in hospitality Play a vital role in enhancing guest experiences at Sheraton Centre in Toronto.
📌 Front Office Manager At Sheraton Centre Toronto
🏢 Sheraton Hotels u0026 Resorts
📍 Toronto