Drive customer loyalty as a Customer Service Representative in our Bromont office. This engaging hybrid role offers support for B2C and B2B clients in the retail and ski sectors. You will ensure superior service as the first point of contact for online sales inquiries.

Your responsibilities span assisting customers, resolving issues, and providing crucial support to B2B retailers and ski resorts. Fluency in both English and French is required for this position. Key Responsibilities:
Answer customer inquiries via various communication channels
Help customers with order processing and product issues
Collect feedback and relay insights to management
Support B2B accounts with product and shipping inquiries
Maintain accurate customer records and database entries Requirements:
High school diploma required; higher education is a plus
Minimum of 2 years in customer service or relevant field
Background in the ski industry is desirable
Bilingual in French and English essential
Proficient with CRM software and Microsoft Office Bring your customer-first approach and communication skills to enhance our service experience.

📌 Hybrid Customer Service Representative Role Bromont (Canada)
🏢 Groupe Rossignol
📍 Canada