Our Guest Services Agent is an important part of our team who provides outstanding administrative support to our guests. They will need to efficiently provide administrative support with a friendly, enthusiastic and skilled manner.

What you would need to do:
Ensure friendly, enthusiastic and professional manner with all Guests
Answer telephone calls and emails, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns

What you need:
Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
Ability to exercise good judgement, resourceful, strong organisational skills
Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
Remain “cool, calm and collected” in high pressure situations
Self-starter with an ability to work independently and collaboratively in a team environment

Job Types: Permanent, Full time

Pay: From $17.00 per hour

Advantages
On-site parking

Education:
Secondary School (preferred)

Experience:
Administrative: 1 year (preferred)

Work Location: In person

📌 Guest Service Agent St John's (St. John's)
🏢 Leaside Manor Suites u0026 Executive Apartments
📍 St. John's