Join to apply for theVirtual Events Analystrole atEncore CanadaPosition OverviewVirtual Event Analyst focus on virtual events (including webcasting, webinars, video conference unit (VCU)) audio, video and lighting engineering. Responsibilities include setting up equipment, facilitating technical support for the event, and ensuring successful broadcast execution.Key Job ResponsibilitiesEvent Pre‑ProductionAdvance planning with client to recommend appropriate solutions on‑siteLiaise with internal team resources to develop solutions and technical configurationsLoading content onto media servers and computersProject/production management of all eventsPreparing, labeling and scanning equipment as requiredLoad/unload gear and equipmentConsult with internal and customer stakeholders regarding virtual event needs to determine required solutionsArrange for appropriate resources such as video cameras, switchers, encoders, audio systems, microphones, and production talentSchedule all pertinent logistics, conduct thorough testing and dry runs, and ensure all operations run smoothly during the live showsProvide leadership that proactively helps make each event a successConduct technical reviews and training with remote presenters in each region as needed, test audio and video technologies used, and promote the highest production standardsEvent ExecutionProvide an outstanding customer experience when in liaison with client and/or venue staffInstall, configure, troubleshoot, repair, and replace network and AV systems and equipment for live events and conference rooms of all sizesOperate and maintain all formats of equipment and provide expertise and guidance to the clientProvide on‑site guidance for crew as requiredEnsure all venue safety requirements and supplier protocols are adhered toFlexibility to accommodate and deliver last‑minute changes to meeting requirementsProvide feedback to management regarding client satisfactionDevelop and document standards and operating proceduresActively participate in the production of live webcasts, sometimes as director and sometimes as crewServe as webcast director or crew during live webcasts, set up and run a live video webcast with speakers in person or remotely, and work closely with the production team to ensure high‑quality technical and creative standardsApply contingency plans for common webcast problems calmly and quicklyRecord webcasts, edit, test, and archive all productionsProvide technical support for additional digital programs such as podcasts and use current editing hardware and software to produce high‑quality creative programming quickly and consistentlyEquipmentUse research and field experience to provide input on technical equipment inventory acquisition plansAssist in maintaining, repairing, and protecting all equipmentProvide project support for current equipment systemization, maintenance, and repairsGeneralShow up in a professional manner in appearance, communication, and executionProvide excellent customer service and strive to exceed expectations and needs of internal and external stakeholders through clear and consistent communicationDevelop and maintain good internal/external client relationships with vendors while ensuring confidentialityRemain current with industry technologies, products, and trendsSupport special projects as requiredDirect, support,



and communicate with crew and account managers to ensure consistent and clear needs and expectationsComplete administrative requirements such as show sheets and entering hours for payrollProvide routine quality control oversight of the eventJob QualificationsMinimum 5 years of professional experience in audio‑visual media support and live event/broadcastingExtensive knowledge of current AV and conferencing support, including webcast and streaming media technologyStrong professional presence with discretion, poise, and maturity to handle confidential information (self‑motivated, flexible, punctual, and well organized)Customer focused, service oriented, and quality driven; capable of developing and following processes/procedures to ensure operational excellenceFunctional ability to lift 50 pounds, walk, stand, and sit for lengthy periodsFlexible working hours and availability outside of regular business hoursTravel periodically as work dictatesCompetenciesDeliver World Class ServiceHospitalityOwnershipDo The Right ThingDemonstrates Self‑AwarenessDrive ResultsEnsures AccountabilitySee The Big PictureDecision QualityManages ComplexityValue PeopleCollaboratesSalary Pay Range: $56,076 - $68,693The compensation offered for this role is determined based on the qualifications outlined in the posting for the specified location. Final compensation is based on factors including location, travel, relevant work experience, or particular skills and expertise.Work EnvironmentWarehouse and event venues. Team members must adhere to appearance guidelines as defined by Encore. Work may involve exposure to outdoor temperatures, dirt, sand, dust, and varying noise levels. Working times may include irregular hours, on‑call status, days, evenings, weekends, and holidays.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionBusiness Development and SalesIndustriesEvents Services#J-18808-Ljbffr

📌 Virtual Events Analyst - $56,076 - $68,693 A Year (Toronto)
🏢 Encore Canada
📍 Toronto