Step into an impactful role at CBI Home Health as a Care Access Representative in Mississauga. This full-time position revolves around enhancing client experiences through effective scheduling and coordination. As part of a high-volume contact center, you will oversee the scheduling for Personal Support Workers and Nurses, ensuring seamless client care.

Robust organizational skills and the ability to manage multiple priorities are essential for success in this dynamic workplace. Key Responsibilities:
Optimize scheduling of care providers using specific software
Achieve KPIs for scheduling efficiency and communication
Foster explicit communication with clients and team members
Build lasting relationships with clients and healthcare specialists
Accurately maintain all scheduling and client databases Requirements:
Completion of Grade 12 education
2+ years in Customer Service or related fields
Proficiency in Microsoft Office Suite and scheduling software
Strong communication skills and problem-solving orientation
Ability to multitask effectively in a busy setting Your scheduling talent and customer service skills can greatly improve care delivery at CBI Home Health, enriching lives in the Mississauga community.

📌 Full Time Care Access Representative Mississauga (Canada)
🏢 CBI Home Health
📍 Canada