We are seeking an experienced Dental Receptionist to join our dental practice. In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in dental administrative support, insurance verification, and dental terminology will help streamline office operations and enhance patient satisfaction.
If you thrive in a rapid-paced environment, possess excellent communication skills, and have a passion for delivering outstanding customer service, this prospect is perfect for you!
Duties
Greet patients warmly and professionally, establishing a positive first impression
Manage appointment scheduling using dental practice management software such as Power Practice
Verify insurance coverage and benefits
Collect payments, process billing, and perform accurate medical collection procedures
Maintain and update patient records
Review documentation for accuracy and completeness
Answer multi-line phone systems with excellent phone etiquette; handle patient inquiries efficiently and respectfully
Assist with insurance claims processing and follow-up to ensure timely reimbursements
Support clinic operations by managing filing, medical records organization, and administrative tasks
Coordinate with clinical staff to facilitate patient intake, care plans, and medical documentation review
Qualifications/Requirements for position
Proven experience as a Dental Receptionist
Strong knowledge of dental terminology
Familiarity with systems such as Power Practice
Excellent computer skills including proficiency with Microsoft Office suite and multi-line phone systems
Ability to handle sensitive patient information
Exceptional customer service skills with qualified phone etiquette and explicit communication abilities
Join our team to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic workplace!
Job Types: Full-time, Permanent
Benefits
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care