We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing excellent customer service and administrative support. This position requires a friendly demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a quick-paced environment.
Responsibilities
Greet patients warmly and manage their check-in and check-out processes.
Provide excellent customer service to patients, addressing their questions/concerns with empathy, and professionalism.
Schedule appointments and confirm patient visits using dental software such as Paradigm
Maintain accurate patient records, including electronic medical records and insurance information.
Answer phone calls promptly, addressing inquiries and providing information about services.
Assist with billing and payment processing, ensuring all transactions are handled accurately, day end and montly reports.
Collaborate with dental staff to ensure seamless patient flow and communication.
Insurance verification and oversee daily front desk office operations including accounts receivables
Help train and mentor junior staff
IPAC and HARP Certification is an asset
Skills
Experience working in a dental office setting is preferred.
Proficiency in dental software systems like Paradigm is highly desirable, however training will be included.
Familiarity with electronic medical records and dental terminology is a must.
Strong administrative skills, including proficiency in office phone systems and general office procedures.
Excellent interpersonal skills with the ability to communicate effectively with patients and staff.
Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
Ability to work well under pressure while maintaining a positive and professional attitude.
If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a energetic environment, Churchill Smiles encourage you to apply for this rewarding opportunity as a Lead Dental Receptionist. Wage to be negotiable depending on experience.
Pay: From $24.00 per hour
Benefits
In office parking
Education:
Secondary School (preferred)
Experience:
Dental: 1 year (required)
Licence/Certification:
HARP Certification (preferred)