LendCare, part of the goeasy family, offers a Collections Representative role focused on helping customers manage overdue accounts and negotiate repayment plans while maintaining a customer‑first approach.A Day In The Life Of a Collections RepresentativeDemonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions.Perform outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers.Support operations by managing customer accounts and collection activities on delinquent/past‑due accounts of financial loans.Expertly engage in negotiations with customers and explore financial resources to secure the optimal arrangement.Complete initial trace work using online tools and account systems.Document collections activities and processes through superior administration skills.What We Are Looking ForMinimum 1–2 years of experience in a collections, sales, or customer service or call center/contact center role.Experience with using an automated dialer system is an asset.Excellent verbal and written communication skills.Proven ability to multi‑task; adapting to changes in a fast‑paced environment.Competency in MS Office (Word, Excel); ability to learn new software applications.Background checks: criminal, employment,



and credit must be cleared.Must be legally eligible to work in Canada on a full‑time basis at the time of application; sponsorship cannot be provided.Hours of OperationNight Shift – Monday to Friday: 2:00 PM – 10:00 PMDay Shift – Monday to Friday: 9:00 AM – 5:00 PMRotating weekly mid‑shift: Week 1: 12:00 PM – 8:00 PM; Week 2: 11:00 AM – 7:00 PMOccasional Saturday work (Day Shift only)CompensationWe offer $20.00/hour CAD, plus the opportunity to earn monthly bonuses based on performance.BenefitsLeverage our RRSP match and Employee Share Purchase Plan programs.Employee discounts on furniture, electronics, and appliances.Access 24/7 healthcare with Virtual Doctor Appointments.Personalize your perks with a customizable package including options for 100% coverage.Internal development training programs and platforms including job‑specific training, career coaching, leadership excellence, mentorship, and many others.Celebrate properly, with your birthday off PAID, along with paid vacation and personal days.Diversity, Inclusion, and Equal Opportunity Employmentgoseasy is an equal‑opportunity employer committed to a diverse, inclusive, and accessible workplace. We provide accommodations to remove barriers in the hiring process and encourage applicants to request assistance if needed.#J-18808-Ljbffr

📌 Collections Representative - C$20 An Hour (Winnipeg)
🏢 goeasy
📍 Winnipeg