Transform customer interactions at Metso as an Order Management Customer Support Specialist. Oversee quotes, processes, and service excellence in a hybrid setup. Metso is seeking a Customer Service Representative to manage the end-to-end quote-to-cash process.

This role includes preparing invoices, processing orders, and ensuring smooth coordination with internal teams. With a focus on exceptional customer experience, your contribution will be key in enhancing operational efficiency and customer satisfaction. Key Responsibilities:
Prepare accurate customer quotes based on needs
Manage order entry and fulfillment processes
Work with logistics and partners to ensure timely deliveries
Handle invoicing and resolve customer issues
Maintain comprehensive records and data accuracy Requirements:
Experience in quote and order management in manufacturing
Solid organizational and prioritization skills
Bilingual proficiency in English and French
High attention to detail in documentation
Familiarity with order management systems like SAP Join Metso and apply your skills to improve customer service in the sustainable materials sector.

📌 Customer Support In Order Management Prince George (Canada)
🏢 Metso
📍 Canada