Become a Client Protection Specialist with Scotiabank in Scarborough, Ontario, dedicated to intercepting scams and safeguarding clients. Utilize your communication and analytical skills to combat fraud effectively. This role is essential for evaluating scam alerts and directly interacting with clients who may be victims.

Your aim is to provide client education, alert them to potential fraud, and support them through investigations. Comfort with sensitive conversations is vital. Key Responsibilities:
Act on alerts from various internal partners promptly
Assess patterns indicating potential scam victimization
Use persuasive techniques to influence client decisions
Provide timely and transparent scam prevention messaging
Document all client interactions accurately Requirements:
Relevant education in financial services or criminology
Experience in client service or fraud detection
Analytical skills for assessing risk and evidence
Solid communication capabilities in English, French is a plus
Ability to work under pressure in rapid-paced environments Support Scotiabank in creating a safer banking space by actively intervening in scam threats.

📌 Client Protection Specialist At Scotiabank Toronto (Canada)
🏢 Scotiabank
📍 Canada