Location: Houston, TX (phone, in-home visits, and local outreach)

Pay: $65,000/year + performance bonus + mileage reimbursement

Job Type: Full-time

Benefits
401(k) [with company match]
[Health insurance / monthly health stipend]
[Paid time off and holidays]
Mileage reimbursement
Performance bonuses for new clients who start service

About Us Griswold Home Care is a private-pay, non-medical home care agency helping seniors and families in Houston stay secure and independent at home. We're a growing, locally owned team, and we care about our clients and caregivers.

Why You'll Love This Role
Competitive salary with bonus potential on top
A mix of phone work, home visits, and community outreach, so no two days are the same
You guide families through a stressful time and help them find the right care
A small team where your work directly grows the business

What You'll Do Prospect Calls & Follow-Up
Answer and return calls from families asking about care
Listen to their situation, explain our services, and schedule intake visits
Follow up with prospective clients who haven't started service yet
Keep call notes and follow-ups up to date in our system

Client Intake
Visit recent clients and families in their homes to learn about care needs, routines, and preferences




Walk through home safety and help us match the right caregiver
Document each intake visit
Stay a friendly point of contact for families as care begins

Community Outreach
Build and maintain relationships with local referral sources such as senior living communities, discharge planners, and doctors' offices
Represent [Company Name] at community events
Track outreach activity and referral results

What We're Looking For
5+ years in the healthcare industry preferred (home care, home health, hospice, senior living, or a medical office)
Experience with intake, admissions, sales, or referral development strongly preferred
Existing Houston-area referral relationships are a big plus
Reliable vehicle, valid driver's license, and auto insurance
A warm, confident phone manner, comfortable talking with families and professionals
Organized and valuable at follow-through
Flexibility for occasional evening and weekend client intakes

Schedule Full-time, primarily weekdays. Occasional evening and weekend client intakes may be needed, since families often reach out when a loved one needs care right away.

How to Apply

Apply through Indeed and tell us briefly why this role appeals to you.

📌 Client Intake & Community Liaison Houston
🏢 Griswold Home Care for Southeast Houston
📍 Houston