Agile Tire is seeking a dedicated Customer Service Representative to enhance our customer engagement. Utilize your communication skills and empathy to build trust and satisfaction. In this office role, you will serve all business units by managing customer inquiries, processing orders, and resolving issues effectively.
Your robust interpersonal skills will help create a positive customer experience, as you ensure efficient handling of customer invoicing and follow-ups on warranty products. Meeting KPIs related to customer service will be a crucial part of your role. Key Responsibilities:
Manage orders, returns, and exchanges efficiently
Ensure timely and accurate invoicing for customers
Resolve complaints through phone and email communication
Keep clerical records organized for all transactions
Assist in sales activities when needed Requirements:
Minimum of 5 years experience in customer service
Post-secondary education in relevant fields
Preference for candidates with tire industry knowledge
Proficient in Microsoft Office and CRM systems
Strong adaptability and patience in customer interactions Join Dynamic Tire and leverage your skills in a vibrant customer-centric workplace.
📌 Customer Service Role At Dynamic Tire Vaughan
🏢 DYNAMIC TIRE
📍 Vaughan
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