Job Summary

We are looking for a friendly, motivated, and customer-focused Customer Service Associate to join our team. In this role, you'll be the face of our store - assisting customers, making product recommendations, closing sales, and ensuring a high-quality in-store experience.

Key Responsibilities
Greet and assist customers in-store, over the phone, and via email or chat.
Provide expert knowledge of our products and services to help customers make informed purchasing decisions.
Handle customer inquiries, issues, and returns with professionalism and empathy.
Close sales by identifying customer needs and offering appropriate solutions.
Perform data entry to maintain accurate records of sales, repairs, and customer interactions.
Help maintain a clean, organized, and welcoming retail environment.
Collaborate with team members to improve service and increase sales.
Uphold store standards for communication,



conduct, and appearance.

Qualifications & Skills
Ability to work well under pressure. This is a quick-paced environment.
Previous experience in retail sales or customer service.
Ability to multitask and remain calm in a fast-paced setting.
Strong communication skills.
Tech-savvy with a willingness to learn product features and repair basics.
Reliable, punctual, and a team player with a positive attitude.

Join Our Team If you're passionate about helping others, enjoy working with technology, and want to be part of a growing team, we'd love to meet you. Apply today.

Job Types: Full time, Permanent

Pay: $18.00-$22.00 per hour

Perks
On-site parking
Paid time off

Work Location: In person

📌 Customer Service Representative Burlington
🏢 Tech Genius
📍 Burlington