At Johnston Equipment, we believe attitude is everything. Join a team-oriented and dynamic team where your experience in credit and collections directly contributes to maximizing cash flow and minimizing risk — all while delivering exceptional customer service.

Why Join Us?
Over 65 years of industry leadership in material handling
Competitive compensation and benefits
Emphasis on work/life balance
Professional development opportunities in a critical industry

About the Role: As the Credit and Collections Coordinator, you’ll leverage your interpersonal and analytical skills to support timely collections, accurate account management, and positive customer relationships. You'll act as a key liaison between our internal teams and customers, ensuring prompt resolutions to inquiries and disputes.

Key Responsibilities:
Perform daily collection calls within assigned accounts
Review delinquent accounts and initiate follow-up actions
Investigate and resolve invoicing issues and misapplied payments
Monitor accounts for late or missed payments and escalate risks as needed
Reconcile and update customer accounts
Collaborate with A/R team and management to streamline processes and improve cash receipts
Ensure weekly and monthly collection targets are met




Document all collection activities and customer communications in detail
Respond promptly to customer inquiries and coordinate dispute resolution

Your Impact: By ensuring payments are collected promptly and professionally, you directly contribute to operational efficiency, cash flow health, and customer satisfaction.

What You Bring:
Detail-oriented approach with solid prioritization and organizational skills
Excellent communication and problem-solving abilities
Strong customer service mindset and ability to work in a fast-paced setting
Experience with credit/collections, account reconciliation, and billing systems

If you're looking to grow in a supportive, innovative, and forward-moving organization, we’d love to hear from you. Apply now to make a meaningful impact with Johnston Equipment.

Additional Qualifications

Education
Certificates & Designations, High School is required

Skills
Accounting
Collections
Computer Skills
Committed to Customers, Develops and Maintains Relationships
Demonstrates Functional Expertise, Strong Problem Solving
Language, Bilingual English and French (Verbal and Written)

📌 Credit And Collections Coordinator Bilingual Montreal
🏢 Johnston Equipment
📍 Montreal