Advance your expertise as a Customer Service Analyst within a prominent financial institution in the Scarborough area. This hybrid position emphasizes your customer care skills and TSYS knowledge.

This Toronto-based bank seeks candidates for a 6-month contract to enhance its customer service team. You will be responsible for tracking inquiries, adhering to service agreements, and utilizing your data analysis skills through Microsoft Excel. A background in customer service is crucial, as you'll engage directly with clients and manage their requests efficiently.

Key Responsibilities: • Complete daily and weekly assigned tasks diligently • Provide urgent responses to coordinator queries • Ensure compliance with service level agreements • Monitor and document interactions with clients • Resolve issues through vendor collaboration

Requirements: • Minimum 3 years of customer service experience • Proficient in TSYS and Excel data analysis • Solid verbal and written communication skills • Fluent in English; French or Spanish is advantageous • Preferred college/university degree

Bring your customer-focused approach to a valued role in a leading Canadian bank. #J-18808-Ljbffr

📌 Customer Service Analyst for Financial Institution (Winnipeg)
🏢 FP
📍 Winnipeg