- Coordinate cross-border ground freight shipments end-to-end, including pickup, carrier assignment, border movement, delivery, and Proof of Delivery.
- Manage shipments between Canada, the United States, and Mexico, ensuring customer requirements and delivery timelines are met.
- Coordinate third-party carriers and transportation partners for FTL, LTL and other ground transportation requirements.
- Support automotive and time-critical shipments, proactively monitoring milestones and escalating potential service failures.
- Source carrier capacity and negotiate spot and transactional freight rates while balancing cost, capacity, and service requirements.
- Prepare, issue, and review Bills of Lading and other transportation/shipping documentation.
- Coordinate with customers, carriers, customs brokers, internal teams, and other stakeholders to support effective cross-border movement.




- Track shipments proactively and provide customers with timely status updates, pre-alerts, and exception notifications.
- Troubleshoot delays, missed pickups/deliveries, border issues, carrier capacity challenges, and other operational exceptions.
- Monitor and obtain Proofs of Delivery and ensure shipment files are completed accurately and on time.
- Review carrier invoices, approve payables, reconcile transportation costs, and support accurate customer billing.
- Manage freight claims and service exceptions in accordance with company procedures.
- Maintain complete and accurate shipment records within the transportation/freight forwarding system.
- Identify recurring operational issues and work with internal teams and transportation partners to improve service and efficiency.

📌 Freight Forwarding Coordinator – Transborder & Automotive (Mississauga)
🏢 Rhenus Group
📍 Mississauga