Assume leadership at Pureform Diagnostic Imaging in the role of Booking Manager, optimizing patient scheduling and enhancing communication as part of a dedicated team. This full time, permanent position involves managing the centralized booking centre and ensures efficient operations for a positive patient experience.

Your role will focus on team management, training, and initiatives aimed at improving workflow and operational performance across clinics. Key Responsibilities:

- Manage and approve team schedules and vacation requests
- Monitor and assess team performance through KPIs
- Train booking specialists and address performance gaps
- Handle complex patient inquiries, ensuring resolution
- Collaborate with internal teams for workflow improvements Requirements:
- High school diploma; preference for healthcare administration qualifications
- Minimum 5 years of relevant experience, including 3 years in a supervisory role
- Effective leadership and coaching skills
- Proficient communication and problem-solving abilities
- Strong customer service orientation in a healthcare setting Lead your team at Pureform to deliver outstanding service while maximizing scheduling efficiency for patient appointments.

📌 Full-Time Booking Manager Role in Calgary
🏢 Pureform u0026 PureKids Radiology
📍 Calgary