Receptionist

Luk & Associates is a growing multidisciplinary law firm in Markham. We are seeking a skilled, organized, and client-focused Receptionist to join our team.

Fluency in Cantonese or Mandarin is required. No previous law-office experience is required. Previous reception, customer service, hospitality, retail, office, or administrative experience is an asset. Training will be provided.

The successful candidate will be one of the first points of contact for our clients and will assist with reception, client intake, scheduling, and general office administration.

Qualifications
Fluency in Cantonese or Mandarin is required
Strong verbal and written English
Skilled telephone manner and client-service skills
Strong attention to detail and organization
Previous reception, customer service, or administrative experience is an asset
Previous law-office experience is not required
Reliable, punctual, professional, and willing to learn
Basic proficiency with Microsoft Word and Outlook

Key Responsibilities
Greet clients and visitors professionally
Answer and direct calls and respond to general inquiries
Conduct basic client intake and schedule appointments




Record messages and follow-up items accurately
Assist with file opening, filing, scanning, and data entry
Manage mail, packages, and couriers
Maintain organized electronic and physical files
Assist with standard documents and client packages under supervision
Provide general administrative support to the legal team
Handle confidential information with discretion

Compensation & Benefits

Starting pay is $21.00–$23.00 per hour, depending on experience, language ability, and overall fit.

Following successful completion of probation, employees receive 15 paid vacation days per year.

Strong performers may have opportunities to take on additional responsibilities and progress into a Legal Assistant role.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:
Company events
Versatile schedule
On-site parking
Paid time off

Experience:
Customer service: 1 year (preferred)

Language:
Mandarin (required)
Cantonese (required)

Licence/Certification:
G2 or G License (preferred)

Work Location: In person

📌 Receptionist Markham
🏢 Luk & Associates
📍 Markham