Job description

Front desk agent responsibilities, process tasks relative to client services
Review and transmission of all information
Person responsible for emergency situations during their shift
Process all check-ins
Process all check-outs, understanding of complimentary, accounts receivable and promotion
Telephone reservations, changes and cancellations
Follow up with reservations email
Cashier & shift closures
Keep employees notified and communicate with coworkers and supervisor as needed

Client services:
Smile, approachable, pleasant, courteous, empathetic, fast acting, professional

We are looking for FACT people to work with

Friendly, Authentic, Caring and Thoughtful

All other tasks as required

Requirements:
Position Requirements:
Hospitality or tourism diploma / degree or equivalent experience is preferred but not required
Organized, able to plan ahead, manage various workloads
Excellent customer service
Valuable computer knowledge - Knowledge of the Opera program an asset
Able to work nights and weekends
Independent, problem solver




Good communication skills
Must live in Huntsville area

Languages:
Excellent English oral and written.

Work related technology:
Internet, including email systems/Cloud
Micros
Fax machine, photocopier, scanner
Internet & credit card machines
Windows applications (Outlook, Word, Excel)

Working hours:
looking to cover evening shifts (4pm-12am) with potential of cross training in other departments.
Weekends and week day shifts.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 16 – 32 per week

Flexible language requirement:
French not required

Schedule:
Wednesday. Thursday, Friday and Saturdays 4pm - 12am
8 hour shift
Evening shift
Every Weekend
Holidays

Work Location: In person

Job Types: Full time, Part-time

Pay: From $18.00 per hour

Expected hours: No less than 24 per week

Adaptable language requirement:
French not required

Work Location: In person

📌 Front Desk Receptionist Huntsville (Canada)
🏢 Huntsville Comfort Inn
📍 Canada