Reception is the bookend of the Wakefield Mill experience. You are the first person who greets each guest with a warm smile and “Hello” like they would a friend of family member. And you check the guests out at the end of their stay wishing them well as the leave.

YOUR MISSION
Keep records of available rooms, reservations, and rented rooms
Register clients in the arrivals register and assign them rooms
Respond to inquiries about hotel services and room availability, in person, by email or by phone
Provide information about services in the community and respond to customer complaints
Compile and verify daily registers, customer accounts, cash statements, and supporting documents using manual or computerized systems




Present the bills to customers leaving the hotel and collect the amounts due

REQUIREMENTS
The knowledge of English is necessary as most of our customers are English-speaking
Responsible, punctual, cheerful, cheerful, calm, welcoming and initiative-oriented personality
Likes to exceed customer expectations and needs
Experience or training in hospitality (reception and/or concierge, sales)
Knowledge of the Maestro system an asset
Flexibility for variable hours (day, evening, weekend)

SALARY

To be discussed

📌 Hotel Receptionist Wakefield
🏢 Moulin Wakefield Mill
📍 Wakefield