Join Sunshine Village as an E-Commerce and Guest Services Coordinator, where your focus on customer experience drives our e-commerce efficiency. Engage with guests through multiple channels and support seamless operations.
This energetic position requires overseeing e-commerce transactions and coordinating with guest services. You will manage inquiries, monitor product eligibility, and process refunds effectively. Build relationships and ensure every guest feels valued and welcomed.
Key Responsibilities:
• Oversee administration of e-commerce sales processing
• Manage inquiries for both E-Commerce and Guest Services
• Facilitate all customer refund and issue resolution
• Supervise printing of season passes and payment recovery
• Assist guests with ticket purchases in-person or online
Requirements:
• Background in guest services with cash handling experience
• Strong detail orientation and time management skills
• Proficiency in computer systems and data entry
• Excellent communication and interpersonal capabilities
• Ability to prioritize tasks independently
Enhance guest interactions and streamline e-commerce functions at Sunshine Village.
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📌 E-Commerce and Guest Services Expert (Banff)
🏢 Sunshine Village
📍 Banff