Join ParaMed as a Bilingual Customer Care Specialist, where you will excel in providing exemplary service to clients and support staff in both English and French. This part time role is centered around care coordination and communication. In this position, you will manage scheduling and facilitate quality interactions between clients and staff. Your main responsibilities include handling incoming communications, documenting care activities, and ensuring effective scheduling of care. Solid organizational skills and a compassionate approach are essential for success. Key Responsibilities:
Coordinate staff assignments based on patient needs
Develop and maintain patient care schedules
Enter data accurately into the system
Handle communications professionally with stakeholders
Document all interactions thoroughly and accurately Requirements:
Minimum one year of office experience preferred
Experience in scheduling is a plus
Must be fluent in English and French
Excellent customer service capabilities required
Effective communication skills, both verbal and written Leverage your bilingual communication skills to elevate the care provided at ParaMed in a rewarding workplace. #J-18808-Ljbffr

📌 Customer Care Specialist Bilingual Paramed Ottawa
🏢 ParaMed Home Health Care
📍 Ottawa