Take on the role of Security Operations Specialist at CDW Canada, delivering critical cyber security support in a committed team workplace. Your expertise will focus on handling incidents, troubleshooting systems, and ensuring SLA compliance to enhance operational performance.

CDW is looking for a dedicated Security Operations Specialist to work in a rapid-paced setting. In this role, you will provide advanced technical support for system crashes, network issues, and client requests across various security domains. You will also play a significant role in documenting best practices and mentoring junior team members, ensuring continuous team development and high client satisfaction.

Key Responsibilities:
Monitor support requests and escalate unresolved issues




Perform detailed root cause analysis on system problems
Develop and share standard operating procedures
Facilitate training for team members on security tools
Identify service performance anomalies and trends

Requirements:
Bachelor’s degree or relevant IT experience
1 year of security operations experience required
Must hold two relevant security certifications
Availability for overtime and weekend shifts
Robust problem-solving and communication skills

Harness your skills in cyber security at CDW Canada, enhancing both client trust and service delivery.
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📌 Cdw Canada Security Operations Specialist Mississauga
🏢 CDW Canada
📍 Mississauga