Take the next step in your career as a Collections Agent with National Bank's One Equipment team, where you can make a positive impact on client relationships. This position emphasizes both customer satisfaction and effective collections in a flexible hybrid work setting.

As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank. Join a team that values flexibility and supports your professional growth.

Key Responsibilities:



• Engage with customers to address inquiries effectively • Secure payments professionally and promptly • Negotiate solutions to settle disputes amicably • Maintain confidentiality in all client transactions • Evaluate customer files for appropriate follow-up actions

Requirements: • 2 years of experience in Financial Services or Collections • Strong accuracy in documentation and detail tracking • Intermediate skills in MS Office Suite • Ability to handle sensitive information with discretion • Knowledge of relevant compliance laws is advantageous

Bring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive setting.

📌 Hybrid Collections Agent Role (Winnipeg)
🏢 Banque Nationale du Canada
📍 Winnipeg