Charter Specialist/Scheduler - Temporary Contract Position

SOUTHLAND is currently seeking a charter administration support skilled to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.

This is a temporary contract position with an expected duration of approximately fourteen months.

Principal Duties and Responsibilities
Answer phone calls, return messages, and handle inquiries
Respond to emails and requests in a timely manner
Assist charter drivers with questions regarding pick-up and drop-off locations
Prepare charter waybills promptly for clients
Attend regular charter meetings
Be available for rotational on-call - weeknights, weekends, and holidays

Knowledge and Skills Required




Knowledge of Highway Traffic Acts and Regulations
Multitasking and ability to handle high-volume of workloads
Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
Maintain a high degree of confidentiality and skilled conduct within a high-volume setting
Ability to communicate effectively with drivers, clients, and internal partners
Proficiency in Microsoft Office

Working Conditions

The shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.

📌 Charter Specialist/scheduler Calgary
🏢 CareerBeacon
📍 Calgary