Shape The Home Depot Canada’s customer journey as a Remote Customer Experience Survey Associate. This full time role focuses on engaging consumers and facilitating surveys to gather vital feedback. You will play an essential role in the remote collection and analysis of customer experiences at The Home Depot. Your robust communication and analytical skills will help gather insights into customer satisfaction and areas for improvement. Operating from your home office, you will connect with participants to ensure their voices influence business decisions. Key Responsibilities:
Facilitate customer surveys and feedback sessions
Document and analyze customer responses
Communicate insights to internal teams for adjustments
Ensure the integrity and accuracy of data collection
Collaborate to enhance survey processes Requirements:
Minimum 1 year in survey research or customer service
Excellent verbal and written communication abilities
Robust analytical skills and attention to detail
Proficiency with survey tools
Capable of working independently in a remote setting Transform consumer experiences into valuable insights and help The Home Depot advance its service excellence. #J-18808-Ljbffr