Elevate your career at the Red Deer Resort & Casino as a Guest Services Associate, where you'll provide top-notch assistance and support to all guests. This in office position emphasizes exceptional customer service in a busy environment. As a Guest Services Associate under the Front Office Manager, your main goal is to ensure guests receive outstanding service from check-in to check-out. You'll manage reservations, address inquiries, and assist with transportation needs while maintaining skilled standards at all times. Your proactive approach will encourage guest satisfaction. Key Responsibilities:
Assist guests with check-in and check-out processes
Address inquiries and service requests with promptness




Handle reservations including group bookings efficiently
Monitor and report any security concerns
Maintain accurate cash and transaction records Requirements:
One year of hotel front desk experience preferred
Experience with Opera Property Management System is an asset
Strong analytical and conflict resolution skills
Degree or diploma related to the field preferred
Availability for versatile shifts, particularly Sundays Deliver exceptional service and contribute to memorable guest experiences at Red Deer Resort & Casino. #J-18808-Ljbffr

📌 Guest Services Associate On Site Role Red Deer
🏢 Red Deer Resort & Casino
📍 Red Deer