Take on a pivotal role as a Switchboard Operator within Nova Scotia Health in Halifax. This full-time position emphasizes call management and patient assistance to enhance overall service quality.
As a Switchboard Operator, you will oversee call reception and contribute to operational efficiency at Nova Scotia Health. This role requires a Grade XII education plus solid communication and interpersonal skills. Familiarity with telecommunications equipment and emergency protocols is essential for the successful candidate in this permanent position.
Key Responsibilities:
• Manage incoming calls to the hospital and direct appropriately
• Assist visitors at reception and provide directions
• Facilitate emergency exit procedures when needed




• Provide internal services like pager issuance and info sharing
• Aid patients with travel arrangements as required
Requirements:
• Grade XII or equivalent educational background
• Relevant healthcare experience is a plus
• Knowledge of telecom systems and computer use
• Strong interpersonal and effective communication skills
• Ability to interpret and follow emergency procedures
Be part of a dedicated team focused on excellence in patient care at Nova Scotia Health.
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📌 Switchboard Operator at Nova Scotia Health (Dartmouth)
🏢 Nova Scotia Health Authority
📍 Dartmouth