Durham College is seeking an IT Support Desk Analyst to deliver first-line technical assistance for laptops, PCs, printers, and software to students, faculty, and staff. You will monitor systems, log incidents, and coordinate with 2nd/3rd level teams and vendors to resolve issues across campus locations in Oshawa and Whitby.
The role emphasizes achieving 80% first-contact resolution and requires after-hours support as needed, with solid problem-solving and customer-service skills to ensure
📌 IT Support Desk Analyst - Student & Faculty Tech Champion (Oshawa)
🏢 Csod
📍 Oshawa