27 Sep
|
Ricoh USA
|
Windsor
Service advanced production printers in Windsor, Ontario, as a Field Service Technician with Ricoh. This in office role emphasizes customer focus and technical skill in high-speed printing solutions. In this position, you'll perform comprehensive maintenance and service procedures on specialized Ricoh printing equipment, ensuring optimal functionality. With a commitment to customer satisfaction, you'll troubleshoot challenges, provide quick solutions, and cultivate robust relationships with clients. This role is ideal for someone with a deep technical background and a dedication to improving customer experiences. Key Responsibilities:
Conduct installations and maintenance for complex printers
Complete diagnostics and resolve issues promptly
Maintain robust customer relationships and satisfaction
Ensure accurate inventory and territory management
Record service activities promptly and thoroughly Requirements:
At least 3 years in a related technical role
Minimum 2 years as a Technology Service Consultant II
Valid driver's license with travel flexibility
CompTIA Net+ or A+ certification required
Solid technical and communication skills Bring your expertise in advanced printing solutions and customer service to Ricoh in Windsor. #J-18808-Ljbffr
📌 On Site Field Technician At Ricoh Windsor
🏢 Ricoh USA
📍 Windsor