Medical Office Assistant (MOA) provides administrative support to Oasis Health System Ltd clinical team and plays a key role in the organization and flow of clinic operations. The MOA reports to the Manager of Clinic Operations. Oasis Health System Limited operates two clinics in Cochrane.
Responsibilities
Front desk and Electronic Medical Record (EMR) Management
Responsible for multi-line switchboard, directing calls, and relaying messages to appropriate individuals as required
Greets, directs, and responds to general inquiries in a skilled and positive manner
Update and validate patient information in Accuro EMR
Books current and follow-up appointments and provides appointment details to patients as required
Scans and links patient documents in Accuro EMR
Receives, and sorts incoming packages and faxes
Collects payment for uninsured services via point-of-sale terminal
Directs patients to examination rooms and collects and enters patient vitals in EMR
Ensures clinic is stocked with stationery and general office supplies