Join Manulife as the Operational Risk Manager in a hybrid role in Waterloo, Ontario. Provide strategic risk leadership and foster a culture of robust operational governance. This pivotal role requires a seasoned risk management qualified to oversee the execution of the Operational Risk Management Framework.

You'll partner closely with business leaders to assess risks, ensure effective controls, and implement quality management programs. Developing a team of experts will also be key in delivering robust governance across Retirement Operations. Key Responsibilities:
Guide a team in operational risk governance
Execute Risk and Control Self-Assessments and governance reporting
Maintain oversight of the SOC1 program and control deficiencies
Create effective remediation plans for identified risks
Present risk analysis and insights to senior leadership Requirements:
Over 5 years of experience in risk management or internal controls
Proficiency in English and French in Quebec
Expertise in audit activities and corrective action plans
Robust analytical skills and stakeholder collaboration
Knowledge of quality management practices Enhance operational governance and lead risk management teams at Manulife in Waterloo.

📌 Operational Risk Manager At Manulife Ottawa (Canada)
🏢 Manulife Insurance Malaysia
📍 Canada