Are you passionate about helping people reach their goals?

Are you a outstanding listener?

Do you have strong customer service skills that you feel is either undervalued or not appreciated?

We are seeking a qualified and customer-focused Mortgage Agent to join our team. The ideal candidate will assist clients in securing mortgage loans & providing expert guidance throughout the application process.

This role requires excellent communication and customer service skills with the ability to build lasting client relationships. The Mortgage Agent will work closely with clients to assess their needs, explain options, and facilitate smooth transactions while ensuring compliance with industry regulations.

Previous mortgage agent experience is not a requirement. Our training program will ensure you have the knowledge, skills, support and most importantly, confidence to be successful.

We aim to break the mold of typical brokerages by providing a fun and engaging workplace for our staff. We believe having a happy and well-compensated team will give us the best chance in providing positive guidance & service to our clients.

Duties
Provide exceptional customer service by addressing client inquiries and concerns promptly




Assist clients in understanding mortgage options and selecting suitable loan products
Gather and analyze client financial information to determine eligibility
Prepare and submit mortgage applications accurately and efficiently
Negotiate terms with lenders on behalf of clients to secure favorable rates and conditions
Educate and guide clients on financial planning related to mortgage management and repayment strategies

Skills
Proficiency in English
Strong communication skills for effective client interaction and negotiation
Customer service orientation with a focus on building trust and rapport
Sales experience is valued but not required. We will provide the training and support to ensure high confidence, solid skills, and ultimately, success.

Perks of the Job
Direct Access to Subway and GO stations

This position offers an engaging opportunity for individuals passionate about customer service. Successful candidates will demonstrate professionalism, attention to detail, and a proactive approach to helping clients achieve their goals. Job Types: Full time, Permanent

Pay: Up to $200,000.00 per year

Benefits
Company events
On-site gym

Work Location: In person

📌 Mortgage Agent Toronto
🏢 Equitywise Financial
📍 Toronto