Job Summary:

We are looking for an organized, reliable, and friendly Office Administrator to support the daily operations of our sign-making business. The ideal candidate will be comfortable communicating with customers, handling administrative and financial tasks, and coordinating with the production team to help ensure orders are completed accurately and on time.

Key Responsibilities:
Answer and direct incoming phone calls, emails, and customer inquiries
Greet customers and provide friendly, skilled customer service
Prepare quotes, invoices, receipts, and customer orders
Process payments and maintain accurate payment records
Follow up with customers regarding quotes, approvals, payments, and order status
Enter and maintain customer and order information in company records
Coordinate customer orders with the design and production team
Track orders and help ensure deadlines and pickup/install dates are communicated
Open, sort, and organize incoming mail and correspondence
Assist with accounts payable and accounts receivable,



including bills and outstanding invoices
Maintain organized electronic and physical files
Order office supplies and assist with inventory when required
Schedule appointments, installations, pickups, or deliveries as needed
Perform general administrative duties such as scanning, filing, printing, and data entry
Maintain confidentiality of customer and company information
Help keep the front office organized and running smoothly

Qualifications: Previous office administration, receptionist, or customer-service experience is preferred. The candidate should have solid communication and organizational skills, attention to detail, basic computer skills (Microsoft Office/email), and the ability to multitask in a busy setting. Experience with invoicing, bookkeeping software, or a print/sign business would be an asset.

Pay: $18.00-$22.00 per hour

Work Location: In person

📌 Office Administrator Scarborough
🏢 Signs Maker
📍 Scarborough