Step into a key leadership role at TCHC as Senior Manager, Operations. This hybrid role focuses on ensuring high-quality community safety services while leading operational excellence. As the Senior Manager for Operations, you will oversee strategic initiatives within the Community Safety Unit, ensuring compliance and service continuity in a complex setting.

You will lead a team, managing incidents, deploying resources effectively, and driving performance improvements within the operational landscape. Key Responsibilities:

- Provide senior oversight for community safety service delivery
- Manage workforce leadership and performance accountability
- Coordinate critical incident management and response
- Develop operational strategies and monitor service quality
- Lead continuous improvement and quality assurance initiatives Requirements:
- Advanced degree or equivalent experience in public safety
- Minimum eight years of relevant operational experience
- Experience managing in a unionized 24-hour environment
- Strong understanding of community safety protocols and policies
- Excellent leadership and negotiation skills Bring your expertise in operations to support safe, vibrant communities with TCHC.

📌 Leadership Position in Operations at TCHC (Toronto)
🏢 Toronto Community Housing
📍 Toronto