As a global healthcare company Fresenius Kabi is Committed to Life The companys products technologies and services are used for the therapy and care of critically and chronically ill patients With more than 41000 employees and presence in over 100 countries Fresenius Kabis expansive product portfolio focuses on providing access to high quality and lifesaving medicines and technologies WHAT WE OFFER At Fresenius Kabi Canada we foster a collaborative environment where employees are encouraged to share ideas and contribute to meaningful work We offer unique learning opportunities to grow and build your career In addition we value each and every contributor and offer various benefits and rewards as applicable including Company paid health and dental benefits that start on your first day of employmentCompany matched RRSP programGenerous vacation plan with one extra day accrual for each year of servicePaid float days and paid sick daysEmployee assistance programCasual office dress codeEmployee recognition programPerkopolis & Goodlife DiscountsProfessional growth and development opportunitiesWe are currently seeking a full time Master Data & Operations Specialist to join our team Hybrid role on site requirement 3 daysweek Location 165 Galaxy Blvd Toronto ON Pearson Airport Area The pay range for this role is 70000 110000 Placement within the range will be determined based on relevant skills experience qualifications and internal equity The final offer will reflect the successful candidates background and demonstrated capabilities This position is an existing vacancy within the organization MAIN RESPONSIBILITIES Master Data Governance & Ownership Serve as the business owner for Customer and Material Master data within SAPMaintain master data governance processes throughout the data lifecycle including creation modification and retirementEnsure compliance with global data governance standards policies and regulatory requirementsSupport SAP S4HANA and Master Data Governance MDG initiativesMaintain appropriate documentation controls and standard operating procedures to support consistent and auditable master data processesCustomer & Product Master Data Management Manage and maintain accurate customer product and material master data across business functionsReview validate and approve master data creation and change requestsEnsure master data supports purchasing inventory logistics planning sales customer service allocation management and reporting processesSupport product launches transfers discontinuations and acquisition integration activitiesProactively identify master data requirements associated with new products customers distribution channels and changes to existing business processesAllocation Management & Supply Chain Execution Support the execution and ongoing management of the companys product allocation program to ensure available inventory is distributed appropriately across customers and channels during periods of constrained supplyMaintain and update allocation tables customer allocation parameters product restrictions and related system data in accordance with approved business rules and allocation strategiesPartner with Supply Chain Customer Service Commercial Operations and other stakeholders to translate inventory availability demand contractual requirements and approved business priorities into executable allocation plansPerform regular validation and reconciliation of allocation data to ensure alignment between approved allocation plans customer orders SAP and available inventoryMonitor allocation performance and inventory utilization identify exceptions and potential customer impacts and escalate issues requiring business decisionsSupport allocation changes associated with product shortages supply constraints product launches supply recoveries discontinuations and other changes in product availabilityDevelop and maintain reporting and KPIs that provide visibility to allocation execution utilization exceptions and customer impactsIdentify opportunities to improve and automate allocation processes reporting controls and documentationEnsure allocation processes are documented repeatable auditable and supported by appropriate governance and internal controlsData Quality & Continuous Improvement Monitor data quality identify discrepancies and implement corrective actionsDevelop and track data quality metrics and governance KPIsLead data cleansing and remediation initiatives to improve data accuracy and consistencyAnalyze operational and master data to identify recurring issues root causes and opportunities for improvementDrive continuous improvement and process automation opportunities across master data allocation management and related Supply Chain and Customer Service processesSupport the development of sustainable processes and controls that reduce manual effort operational risk and customer impactGS1 & External Data Management Act as the primary liaison with GS1 Canada and external data synchronization platformsMaintain product information required for GS1 ECCnet and healthcare data repositoriesEnsure compliance with industry standards related to product and customer dataCross Functional Collaboration Partner with Customer Service Supply Chain Regulatory Affairs Quality Commercial Operations Finance Marketing and IT teams to ensure data integrity and effective execution of business processesProvide guidance on the business and operational impact of master data changesWork collaboratively with stakeholders to resolve data system allocation and operational issues that may impact product availability or customer serviceSupport audits regulatory inspections and compliance reviewsDeliver training and support to stakeholders involved in master data management and related operational processesBuild effective working relationships across functions and act as a key point of coordination for assigned initiativesProject & Transformation Support Participate in enterprise master data governance initiatives including ELEVATE and SAP S4HANA transformation projectsLead and support master data related projects that improve governance quality and operational effectivenessLead or support cross functional Supply Chain and Customer Service projects and other priority business initiatives as assignedSupport projects from initial problem definition and requirements gathering through implementation stabilization and transition to ongoing operationsDevelop project plans establish milestones and deliverables coordinate cross functional stakeholders track actions and risks and provide regular progress updatesAnalyze business processes and operational data to identify root causes improvement opportunities and sustainable solutionsSupport the implementation of current processes systems products customers distribution models and other operational changes as requiredDevelop and maintain project documentation process maps procedures work instructions and other materials required to support successful implementation and ongoing executionAct as a flexible project resource for priority initiatives requiring strong analytical SAP data management and cross functional coordination capabilitiesKEY ACCOUNTABILITIES Accuracy and completeness of Customer and Material Master dataCompliance with GS1 SAP governance standards and internal control requirementsTimely and accurate processing of master data requestsData quality KPI performance and continuous improvementEffective and accurate execution of the product allocation management processTimely identification investigation and escalation of allocation exceptions and potential customer impactsAccuracy and integrity of allocation data reporting and related system parametersSuccessful execution of ELEVATES4 HANA master data initiativesSuccessful delivery of assigned Supply Chain Customer Service master data and cross functional improvement projectsDevelopment of sustainable processes controls reporting and documentation that reduce manual effort and operational riskReduction of master data related and allocation related operational issues and customer impactsQUALIFICATIONS Bachelors degree in Supply Chain Business Administration Information Management Logistics Data Management or related discipline3 5 years of experience in SAP Master Data Management Supply Chain Customer Service Commercial Operations or related business processesExperience maintaining Customer and Material Master data in SAP ERPS4Experience supporting inventory allocation order management inventory management supply planning or other supply constrained business processes is preferredDemonstrated experience coordinating or supporting cross functional projects and process improvement initiativesExperience working with GS1 ECCnet healthcare product data or regulated industries preferredExperience with data governance data quality management or SAP MDG is an assetExperience working in a pharmaceutical healthcare medical device or other regulated environment is an assetTECHNICAL SKILLS SAP ERP SAP S4HANAMicrosoft Excel advancedPower BI or analytics platformsMaster Data Governance toolsSuccessFactorsGS1 Canada ECCnet experience preferredStrong analytical capabilities with the ability to work with large datasets perform reconciliations identify exceptions and translate data into actionable insightsExperience with process mapping workflow documentation and project tracking tools is an assetFUNCTIONAL COMPETENCIES Strong understanding of end to end supply chain processes including inventory management order management planning distribution and customer serviceProcess oriented mindset with a focus on governance operational excellence and continuous improvementStrong analytical and problem solving capabilities with the ability to identify root causes and develop practical solutionsStrong project management and cross functional coordination skillsAbility to manage multiple priorities and effectively balance recurring operational responsibilities with project based workHigh attention to detail with a strong sense of ownership and accountabilityAbility to identify risks escalate issues appropriately and drive actions through to resolutionAbility to work effectively in a changing environment where priorities supply conditions and business requirements may evolve quicklyStrong written and verbal communication skills with the ability to communicate effectively across functions and levels of the organizationAbility to balance operational execution with strategic data governance and continuous improvement initiativesMORE ABOUT US As ONE team the companies in the Fresenius Group are committed to providing lifesaving and life changing healthcare solutions on a global scale In Biopharma Fresenius Kabi offers cutting edge biosimilars for autoimmune diseases and oncology With leading market positions in Clinical Nutrition a broad portfolio of enteral and parenteral products makes a distinct difference in patients nutritional status In MedTech the company provides vital infusion pumps cell and gene therapy devices disposables and more Fresenius Kabi is the global leader in supplying blood collection bags and devices supporting blood banks and healthcare facilities worldwide The companys IV Generics and Fluids for infusion therapy help save millions of lives every year in emergency medicine surgery oncology and intensive care Fresenius Kabi takes a holistic approach to healthcare and uniquely combines experience expertise innovation and dedication making a difference in the lives of almost 450 million patients annually Inclusion and Equal Opportunity Employment At Fresenius Kabi Canada we embrace diversity and inclusion for innovation and growth We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent clients and communities We are an equal opportunity employer In accordance with the Accessibility for Ontarians with Disabilities Act 2005 and the Ontario Human Rights Code we are committed to providing accommodations and will work with candidates to meet their needs and provide an accessible candidate experience If you are a person with a disability and require assistance during the application process please let us know hrcanadafresenius kabicom We welcome members of all backgrounds experiences and perspectives to apply Artificial Intelligence AI Use in Recruitment Fresenius Kabi uses AI supported tools to help compare applicant rsums with job requirements and identify potential matches These tools do not make hiring decisions All candidate reviews selections and decisions are made by our recruitment team

📌 Master Data & Operations Specialist (Canada)
🏢 Build your Future with Fresenius Kabi Canada
📍 Canada