About UsA profitable, privately owned, growing B2B company in the industrial space. Proudly Canadian and entrepreneurial, serving business customers across North America.With under 100 employees and a small, hands‑on IT function, we're scaling while keeping a practical, no‑politics, get‑it‑done culture.How We WorkTechnology should make the business run better, not just keep the lights on.This role reports to the CFO and leads a small IT team (2–3 people). It's a player/coach role: you set the plan, advise the team and build the infra. Perfect for those who like to be close to the action, but also influence the big IT decisions. Occasional travel between our Ontario sites.Here's how your time will generally split (actual time will vary weekly):IT Leadership and Planning (about 25%): Building the annual IT roadmap and budget with senior leadership, deciding which projects get green‑lit, leading upgrades end to end, and managing vendors and our MSP relationship. Coaching and prioritizing the team's work.Business Applications & ERP (25%): Tier 2/3 support for our ERP and CRM, maintaining an internal quote‑generation system that pulls from ERP data. Planning upgrades/testing. Key tech: Epicor Prophet 21, Salesforce, SQL, Fivetran / Azure Data FactoryInfrastructure and Networking (20%): Ensuring that switches, wireless, VPN, servers, and backups are healthy across our sites. Key tech: Ubiquiti UniFi, virtualization, backup platformsMicrosoft 365 and Cloud (15%): Running the tenant, access and compliance policies, user onboarding/offboarding and device management, plus SaaS licences and renewals. Key tech: Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID), AzureSecurity and Voice (15%): Triaging security alerts, tuning policies against Secure Score, and running the phone system end to end.



Key tech: Microsoft Defender, Teams Phone (Direct Routing, call queues, E911)Note: We're planning to onboard an external MSP this year for first‑response support and after‑hours monitoring; you'll own that relationship and be the internal escalation point.About YouYou're an IT Manager who never stopped being a Systems Administrator. You've led a small team, but you're equally comfortable in an ERP workflow, a network dashboard, and a Microsoft 365 tenant, and you'd rather fix it than delegate it when that's faster.You take ownership of outcomes, explain trade‑offs to leadership in plain language, and make the call on where time and money go. You document what you build, and the business trusts your judgment on technology.You Bring3+ years managing an IT team, including hiring, coaching, and prioritizing a small team's workExperience building and owning an annual IT plan and budget, and presenting it to senior managementTrack record deciding which IT projects proceed, then leading them from planning through rolloutExperience managing vendors and an MSP relationship: escalations, SLAs, SaaS licences and renewals, and software purchase decisionsStrong experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID), including Conditional Access, DLP, and sensitivity labelsHands‑on ERP administration: users, roles, module setup, master data, upgrades,



and UAT (Epicor Prophet 21 or similar tools like SAP, MS Dynamics, NetSuite)Experience managing networks end to end (VLANs, switching, wireless, routing, VPN, DNS/DHCP), plus servers, virtualization, and tested backup and recoverySecurity operations experience: triaging Defender alerts, tuning identity and endpoint policies against Secure Score, and supporting auditsExperience administering Microsoft Teams Phone (Direct Routing/SBC, call queues, auto attendants, E911)Practical experience rolling out or governing AI tools (such as Microsoft Copilot) with the right data and access controlsQualifications8+ years in IT systems administration or infrastructure roles3+ years managing peoplePost‑secondary diploma or degree in IT, Computer Science, or a related field, or equivalent hands‑on experienceScripting and automation experience (PowerShell, Microsoft Graph)Comfort writing SQL queries against business databasesStrong documentation habits: runbooks, integration maps, change logs, and diagramsBonus PointsExperience using AI and automation to take repetitive IT work off the plate, such as user provisioning, ticket triage, and system monitoring and alertsExperience with Ubiquiti UniFi networkingAzure governance and cost management, or pipeline tooling (Fivetran, Azure Data Factory)Experience in distribution, manufacturing, or multi‑site operationsCertifications such as MS‑102, AZ‑104, CCNA, or Security+This role includes Health and Dental perks + an Annual Bonus PlanEqual opportunity employer. This posting is for an existing vacancy. AI‑assisted tools support our sourcing and application review; every hiring decision is made by a person. Interviewed candidates will hear back within 45 days.#J-18808-Ljbffr

📌 Assistant Manager (Winnipeg)
🏢 Acquird.io
📍 Winnipeg